Privacy Policy

Information we collect

When you voluntarily submit a form, we may collect your name, email address, U.S. state or location, energy interests, questions, monthly bill, monthly electricity use and consent date. Fields vary by form.

We also collect limited aggregate website information such as page viewed, referral source, device category, country code and time. We do not intentionally store visitor IP addresses in our application analytics.

How we use information

• Deliver requested energy information and respond to questions.
• Identify potentially relevant state or utility grant resources.
• Send related educational communications where consent was provided.
• Measure real page activity, affiliate-link clicks and site performance.
• Protect the site, including recording country, user agent, path and time when the public /admin honeypot is accessed.

Email and service providers

Form submissions are stored in our protected website database and emailed through a secured Hostinger mail relay to our business mailbox. Hosting, email, analytics infrastructure and affiliate vendors process limited information on our behalf or under their own policies.

Affiliate links and third-party websites

Affiliate links may take you to ClickBank or another vendor. Those websites may use cookies, tracking technologies and payment systems under their own privacy policies. EnergyBillAnswers does not control their collection or processing.

Retention and security

We retain information only as reasonably needed for the purposes described, recordkeeping, security and legal obligations. We use access controls and server-side secrets, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and rights

You may ask to access, correct or delete personal information you submitted, or withdraw from future educational email. Applicable privacy rights can differ by jurisdiction. We may need to verify your identity before completing a request.

Children

This website is intended for adults making household energy decisions and is not directed to children under 13. We do not knowingly solicit personal information from children.

Contact

For a privacy request, email info@energybillanswers.com. We may update this policy as the site, services or legal requirements change.